For the accurate compliance with the current regulations on the protection of personal data, including Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, as well as Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, we inform users that the personal data voluntarily provided will be stored in the Nica Surf Lanzarote file.

Nica Surf Lanzarote guarantees the security and confidentiality of the data provided. Thus, we commit to fulfill the obligation of secrecy regarding personal data and to take all necessary measures to prevent their alteration, loss, unauthorized access, or processing. Therefore, all information provided will not be disclosed to third parties unless required by law or for the proper provision of contracted services. You may exercise your rights of access, rectification, cancellation, and opposition at any time by communicating it in writing to our email address at info@nicasurflanzarote.com.

We are committed to protecting the privacy of all individuals who visit www.nicasurflanzarote.com.

Please read the following privacy policies explaining how we use and protect your information.

By visiting and/or registering and/or requesting services on this Website, you accept and, where required, consent to the collection, use, and transmission of the provided data in accordance with these privacy policies.

  1. INFORMATION WE COLLECT ABOUT YOU

1.1. When you visit the Website or use our online services to place an order with Nica Surf Lanzarote through the Website, we may ask you to provide information about yourself, including your name, contact details, and information about a credit or debit card. We may also collect information about your use of the Website and our services, the messages you leave on the Website, and the emails or letters you send us.

1.2. By accessing information about Nica Surf Lanzarote and/or the Website or Service using digital routes on mobile devices, such as but not limited to mobile phones, tablets, or other devices/technologies, including mobile applications, the collection and use of your data will be subject to the terms of this Privacy Policy. We may collect technical information from your mobile device, the Website, or the Service performed through a mobile device, such as location data, certain performance features, and data about the device, support/operating system, including the device and connection type, IP address, mobile payment methods, interaction with other retail technologies such as the use of NFC Tags, QR codes, or mobile coupons. Unless you have chosen to remain anonymous through your device and/or platform settings, this information may be collected and used by us automatically if you use the Website or Service through your mobile device(s), through any Nica Surf Lanzarote mobile applications, through your mobile browser, or otherwise.

  1. USE OF YOUR DATA

2.1. The information you provide will allow us to grant you access to certain parts of the Website and provide the services you have requested. It will also enable us to bill you and contact you or the restaurant, if necessary, regarding our services. For example, we and/or the restaurant may use your information to provide updates on the status of your order and other information related to your order via email, phone, mobile, or mobile messaging (e.g., SMS, MMS, etc.). Additionally, we will use and analyze the collected information to administer, support, improve, and develop our business, as well as for statistical and analytical purposes and to help prevent fraud. In the future, you may express your preferences regarding the use of your data as established in this Privacy Policy, and it may be exercised according to the method you have chosen to use the Service, for example, mobile phone applications or through the Website.

2.2. We may use your data to contact you to obtain your opinion about our services and occasionally notify you of changes or important developments on our Website and our Services.

2.3. If you have subscribed to our newsletter, we may use your data to inform you about other products and services that may be of interest to you, including services that may be subject to direct marketing, for which we may contact you by phone, SMS, and email.

2.4. You agree that we may share your data with third parties that collaborate with us (within the food, beverage, leisure, marketing, and advertising sectors) in order to use your information to inform you about goods and services that may be of interest to you (by mail, phone, mobile messaging (e.g., SMS, MMS), and/or email).

2.5. If you do not wish for us to use your data for these purposes or if you change your mind about being contacted in the future, please contact us using the contact information provided in section 8 below and/or modify your profile accordingly.

2.6. Please note that by leaving comments and opinions on the Website and services, you consent to us including such comments and opinions on the Website and in any marketing or advertising materials. For this purpose, we will only identify you by your first name and city of residence.

2.7. We may use Google services to enhance the user experience and customize advertising. By integrating these services, we share information with Google. You can review Google’s privacy policy and terms here.

  1. DISCLOSURE OF YOUR DATA

3.1. The information you provide will be transferred and stored on our servers in Denmark or at a destination outside the European Economic Area, and may be accessed by our personnel working outside Spain, as well as third-party companies belonging to the Nica Surf Lanzarote group of companies, in accordance with Art. 42 of the Commercial Code, acting on our behalf for the purposes established in these policies or for other purposes that will be periodically notified to you in these policies.

3.2. These third parties will be responsible for processing the information, such as processing credit card payments and providing support services to us. In any case, all these third parties will act as data processors of Nica Surf Lanzarote and will be bound by the corresponding data protection contract applicable in accordance with Article 12 of the Organic Law 3/2018 of December 5. Additionally, it may be necessary to provide your data to those home delivery and takeaway restaurants where you have placed your order. By providing your data, you agree that it may be transferred, stored, and processed. Nica Surf Lanzarote will take all necessary measures to ensure that your data is treated securely in accordance with these privacy policies.

3.3. If you have consented, we may allow carefully selected third parties, including those in the marketing and advertising sectors, our affiliates, and partners, to occasionally contact you regarding services that may be of interest to you. They may contact you by phone, SMS, and email. If you change your mind about being contacted by these companies in the future, please contact us using the contact information provided in section 8 below and/or modify your profile accordingly.

3.4. If our business participates in a joint venture, is purchased, sold to, or merged with another commercial entity, information about you may be disclosed or transmitted to the target company and our new business partners or owners or their advisors.

3.5. We may use the information you provide if we have a legal duty to disclose

  1. SECURITY AND DATA RETENTION

4.1. We will take the necessary data protection measures to prevent unauthorized access, illegal processing, accidental loss, destruction, and damage. We will retain your information for the period legally required.

4.2. If you have chosen a password to access specific parts of the Website, you are responsible for maintaining the confidentiality of that password. We recommend not sharing your password with anyone.

4.3. Unfortunately, the transmission of information over the internet is not entirely secure. Although we will implement measures to protect your data, we cannot guarantee the security of data transmitted to the Website; all transmission is done at your own risk. Once we receive the information, we will use strict procedures and security measures to try to prevent unauthorized access.

  1. ACCESS AND UPDATING RIGHTS

In compliance with the provisions of Organic Law 15/1999 of December 13, on the Protection of Personal Data (LOPD), which aims to guarantee and protect the freedoms and fundamental rights of individuals regarding the processing of personal data, we inform you that:

5.1. Your personal data will be processed and included in the files of Nica Surf Lanzarote in order to provide an effective response or the requested services, facilitate order processing, conduct statistical studies, and send advertising of promotions offered by Nica Surf Lanzarote through its Website. In this regard, the user expressly consents to the processing of their personal data submitted to Nica Surf Lanzarote for the purposes indicated in this document.

5.2. You have the right to access your personal data to verify its accuracy and integrity, as well as to find out how it is being used and to whom it has been disclosed.

5.3. You also have the right to request the correction or deletion of personal data or to object to any processing of such data.

5.4. To obtain information and exercise your rights of access, rectification, cancellation, and opposition to the processing of your data, please contact us using the contact information provided in section 8 below.

5.5. In any case, Nica Surf Lanzarote will keep all personal data collected and contained in its files confidentially and in compliance with the obligation of secrecy in accordance with the current regulations on data protection and personal data.

CHANGES TO OUR PRIVACY POLICIES

6.1. Any changes to our Privacy Policies will be included on the Website and, when appropriate, notified via email.

  1. CONTACT

7.1. All users who wish to exercise their rights of access, rectification, cancellation, and opposition should contact Nica Surf Lanzarote at info@nicasurflanzarote.com.